Services & Support Center
Custom Fenestration Products provides all of our clients with the following high-quality design engineering and construction support services:
- Pre-contract consultation with architect, contractor or building owner
- Estimates available during any design phase
- Hardware selection/coordination support
- Design and engineering support
- Complete and detailed shop drawings
- On-site assistance available at delivery
- Final quality review and inspection
To access C.F.P.’s Florida Contractor’s License
Certified Florida Wind Mitigation Expert
My Safe Florida Home, Certified Inspector
Certified Lead paint removal expert
Window and Door Terminology
American Architectural Manufacturers Association. A national trade association that establishes voluntary standards for the window, door, storefront, curtain wall, and skylight industries.
- Air Chambers
Spaces built into a window frame that makes the window stronger and more energy efficient.
- Air Infiltration
Refers to how much air can get through a window or door.
- Argon Gas
A nontoxic, colorless, odorless and tasteless gas 6 times denser than air, dramatically reducing heat loss between two panes of glass.
Window similar to a casement except the sash is hinged at the top and always swings out.
A mechanical device (normally spring-loaded) used in single- and double-hung windows as a means of counterbalancing the weight of the sash during opening and closing.
- Bay Window
An arrangement of three or more individual window units, attached so as to project from the building at various angles. In a three-unit bay, the center section is normally fixed, with the end panels operable as double-hung or casement windows.
- Bow Window
A rounded bay window that projects from the wall in an arc shape, commonly consisting of five sashes.
A window sash that swings open on side hinges: in-swinging are French in origin; out-swinging are from England.
A mastic compound for filling joints and sealing cracks to prevent leakage of water and air, commonly made of silicone, bituminous, acrylic, or rubber-based material.
(California Forced Entry Test): A pass or fail test that measures the windows ability to stay locked and closed under extreme pressure.
The deposit of water vapor from the air on any cold surface whose temperature is below the dew point, such as a cold window glass or frame that is exposed to humid indoor air.
Heat transfer through a solid material by contact of one molecule to the next. Heat flows from a higher-temperature area to a lower-temperature one.
Condensation Resistance Factor. An indication of a window's ability to resist condensation. The higher the CRF, the less likely condensation is to occur. Based on AAMA standard.
The temperature at which water vapor in air will condense at a given state of humidity and pressure.
- Double glazing
In general, two panes of glass separated by a spacer and air space within an opening to improve insulation against heat transfer and/or sound transmission. In factory-made double glazing units, the air between the glass sheets is thoroughly dried and the space is sealed airtight, eliminating possible condensation and providing superior insulating properties.
- Double-hung window
A window consisting of two sashes operating in a rectangular frame, in which both the upper and lower halves can be slid up and down. A counterbalance mechanism usually holds the sash in place.
- Double-strength glass
Sheet glass between 0.115" and 0.133" (33.38 mm) thick.
- Edge effects
Two-dimensional heat transfer at the edge of a glazing unit due to the thermal properties of spacers and sealants.
- Egress Code
Is a law that specifies that a window must be able to open wide enough for a person to get out or a firefighter to get in.
- Energy Star
ENERGY STAR is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency.
- Exterior Stop
The removable glazing bead that holds the glass or panel in place when it is on the exterior side of the light or panel, in contrast to an interior stop located on the interior side of the glass.
The process of producing vinyl or aluminum shapes by forcing heated material through an orifice in a die.
- Fixed Panel
The inoperable panel of a sliding window or slider glass door.
- Fixed Window
- A window with no operating sashes.
Glass formed by a process of floating the material on a bed of molten metal. It produces a high-optical-quality glass with parallel surfaces, without polishing and grinding.
A deposit of contamination left on the inside surface of a sealed insulating glass unit due to extremes of temperatures or failed seals.
The fixed frame of a window which holds the sash or casement as well as hardware.
- Gas Fill
A gas other than air, usually argon or krypton, placed between two panes of glass to reduce the U-factor by suppressing conduction and convection.
An inorganic transparent material composed of silica (sand), soda (sodium carbonate), and lime (calcium carbonate) with small quantities of alumina, boric, or magnesia oxides.
- Glazing Bead
A molding or stop around the inside of a window frame to hold the glass in place.
- Greenhouse Window
A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf.
- Heat Gain
The transfer of heat from outside to inside by means of conduction, convection, and radiation through all surfaces of a house.
- Heat Loss
The transfer of heat from inside to outside by means of conduction, convection, and radiation through all surfaces of a house.
- Hinged Windows
Windows (casement, awning, and hopper) with an operating sash that has hinges on one side.
- Horizontal Slider
A window with a movable panel that slides horizontally.
International Code Council. A national organization that publishes model codes for adoption by states and other agencies. Codes include the International Building Code (IBC) and the International Energy Conservation Code (IECC).
International Energy Conservation Code published by the ICC. The successor to the Model Energy Code, which is cited in the 1992 U.S. Energy Policy Act (EPAct) as the baseline for residential Energy Codes in the United States.
- Insulating Glass Unit
Two or more panes of glass separated by a spacer and hermetically sealed to form a single glazed unit with one or more air spaces in between.
- Insulating Value
A vertical member at the side of a window frame, or the horizontal member at the top of the window frame, as in head jamb.
An inert, nontoxic gas used in insulating windows to reduce heat transfer.
- Laminated glass
Two or more sheets of glass with an inner layer of transparent plastic to which the glass adheres if broken. Used for safety glazing and sound reduction.
- Low-conductance spacers
An assembly of materials designed to reduce heat transfer at the edge of an insulating window. Spacers are placed between the panes of glass in a double- or triple-glazed window.
- Low-Emittance (Low-E) Coating
Microscopically thin, virtually invisible, metal or metallic oxide layers deposited on a window glazing surface primarily to reduce the U-factor by suppressing radiative heat flow. A typical type of low-E coating is transparent to the solar spectrum (visible light and short-wave infrared radiation) and reflective of long-wave infrared radiation.
- Meeting Rail
The part of a sliding window, a sliding glass door, or a hung window where two panels meet, and create a weather barrier.
- Model Energy Code (MEC)
The Model Energy Code is cited in the 1992 U.S. Energy Policy Act (EPAct) as the baseline for residential Energy Codes in the United States. It has been succeeded by the International Energy Conservation Code (IECC) published by the International Code Council (ICC).
A major structural vertical or horizontal member between window units or sliding glass doors.
Referred to as “Grids”; these muntins are designed to give the appearance of a multilight sash, but in a single panel.
The National Fenestration Rating Council (NFRC) is a 501 (c) 3, non-profit organization that provides performance ratings on windows, doors, and skylights. It is strictly an educational organization that provides the public with the information it needs to make more informed choices.
- Obscure Glass
Any textured glass (frosted, etched, fluted, ground, etc.) used for privacy, light diffusion, or decorative effects.
- Operable Window
Window that can be opened for ventilation.
Crank-operated device for opening and closing casement or awning windows.
A single sheet of glass.
- Peak Load
The maximum thermal load to be provided by a heating or cooling system in a house.
- Picture Window
A large, fixed (non operable) window so that it is usually, but not always, longer horizontally than vertically to provide a panoramic view.
A measure of the resistance of a glazing material or fenestration assembly to heat flow. It is the inverse of the U-factor (R = 1/U) and is expressed in units of hr-sq ft-°F/Btu. A high-R-value window has a greater resistance to heat flow and a higher insulating value than one with a low R-value.
- Relative Humidity
The percentage of moisture in the air in relationship to the amount of moisture the air could hold at that given temperature. At 100 percent relative humidity, moisture condenses and falls as rain.
Adding or replacing items on existing buildings. Typical retrofit products are replacement windows and doors, insulation, storm windows, caulking, weatherstripping, vents, landscaping.
A computer program used to calculate energy use based on window selection in residential buildings.
- Rough Opening
The opening in a wall into which a door or window is to be installed.
- Safety Glass
See Laminated or Tempered Glass. A strengthened or reinforced glass that is less subject to breakage or splintering.
The portion of a window that includes the glass and the framing sections directly attached to the glass, not to be confused with the complete frame into which the sash sections are fitted.
Woven mesh of metal, plastic, or fiberglass stretched over a window opening to permit air to pass through, but not insects.
A compressible plastic material used to seal any opening or junction of two parts, such as between the glass and a vinyl sash, commonly made of silicone, butyl tape, or polysulfide.
- Shading Coefficient (SC)
A measure of the ability of a window or skylight to transmit solar heat, relative to that ability for 1/8-inch clear, double- strength, single glass. It is being phased out in favor of the solar heat gain coefficient, and is approximately equal to the SHGC multiplied by 1.15. It is expressed as a number without units between 0 and 1. The lower a window's solar heat gain coefficient or shading coefficient, the less solar heat it transmits, and the greater is its shading ability.
- Single-Hung Window
A window consisting of two sashes of glass, the top one stationary and the bottom movable.
- Single-Strength Glass
Glass with thickness between 0.085" and 0.100" (2.162.57 mm).
- Sliding Glass Door
A door fitted with one or more panels that move on rollers horizontally on a track and/or in grooves.
- Sliding Window
A window fitted with one or more sashes opening by sliding horizontally in grooves provided by frame members.
- Solar Control Coatings
Thin film coatings on glass or plastic that absorb or reflect solar energy, thereby reducing solar gain.
- Solar Heat Gain Coefficient (SHGC)
The fraction of solar radiation admitted through a window or skylight, both directly transmitted, and absorbed and subsequently released inward. The solar heat gain coefficient has replaced the shading coefficient as the standard indicator of a window's shading ability. It is expressed as a number between 0 and 1. The lower a window's solar heat gain coefficient, the less solar heat it transmits, and the greater its shading ability. SHGC can be expressed in terms of the glass alone or can refer to the entire window assembly.
- Sound Transmission Class (STC)
The sound transmission loss rating of a material over a selected range of sound frequencies. The higher the number, the less sound transmitted.
- Tempered Glass
Treated glass that is strengthened by reheating it to just below the melting point and then suddenly cooling it. When shattered, it breaks into small pieces. Approximately five times stronger than standard annealed glass; is required as safety glazing in patio doors, entrance doors, side lights, and other hazardous locations. It cannot be recut after tempering.
The member that lies at the bottom of a sliding glass door or swinging door; the sill of a doorway.
- Tilt Window
A single- or double-hung window whose operable sash can be tilted into the room for interior washability.
- Tinted Glass
Glass colored by incorporation of a mineral admixture. Any tinting reduces both visual and radiant transmittance.
The percentage of radiation that can pass through glazing. Transmittance can be defined for different types of light or energy, e.g., visible light transmittance, UV transmittance, or total solar energy transmittance.
- U-Factor (U-value)
A measure of the rate of non-solar heat loss or gain through a material or assembly. It is expressed in units of Btu/hr-sq ft-°F (W/sq m-°C). Values are normally given for NFRC/ASHRAE winter conditions of 0° F (18° C) outdoor temperature, 70° F (21° C) indoor temperature, 15 mph wind, and no solar load. The U-factor may be expressed for the glass alone or the entire window, which includes the effect of the frame and the spacer materials. The lower the U-factor, the greater a window's resistance to heat flow and the better its insulating value.
Uniform Building Code.
- Ultraviolet Light (UV)
The invisible rays of the spectrum that are outside of the visible spectrum at its short-wavelength violet end. Ultraviolet rays are found in everyday sunlight and can cause fading of paint finishes, carpets, and fabrics.
The movable framework or sash in a glazed window that is hinged or pivoted to swing open.
Polyvinyl chloride material, which can be both rigid or flexible, used for window frames.
- Visible Light
The portion of the electromagnetic spectrum that produces light that can be seen. Wavelengths range from 380 to 720 nanometers.
- Visible Transmittance (VT)
The percentage or fraction of the visible spectrum (380 to 720 nanometers) weighted by the sensitivity of the eye, that is transmitted through the glazing.
- Warm-Edge Technology
The use of low-conductance spacers to reduce heat transfer near the edge of insulated glazing.
A strip of resilient material for covering the joint between the window sash and frame in order to reduce air leaks and prevent water from entering the structure.
- Weep Hole
A small opening in a window or door sill member through which water may drain to the
Sites Of Interest
Softtech NZ Ltd : Manufacturing Software
Soft Tech is a leading developer of generic product configuration software with specialized solutions for manufacturers of commercial windows and doors, curtain walls, attriums, balustrades, partitions and shower enclosures.